Privacy Policy
Bokdokbang Pty Ltd, trading as Sydney Bokdokbang, respects the privacy of clients, customers and website visitors. We are committed to handling personal information responsibly and in accordance with applicable Australian and NSW privacy and property laws.
Personal Information We Collect
We may collect information such as your name, phone number, email address, property address, enquiry and consultation details, and your buying, selling or rental preferences.
Where relevant to a tenancy application or property management, we may also collect related tenancy information.
How We Collect Information
We collect information through website enquiry forms, property enquiries, consultation bookings, appraisal requests, phone calls, email, KakaoTalk, property inspections, and direct communication with our team.
How We Use Information
We use your information to respond to enquiries, provide property services, arrange consultations and inspections, assist with buying, selling, renting, leasing and property management, process relevant applications, and meet our legal obligations.
Disclosure to Third Parties
Where necessary, information may be shared with landlords, property owners, developers, solicitors, conveyancers, mortgage brokers, building inspectors, property managers, maintenance providers, and technology or service providers who support our operations.
SBB does not sell personal information.
Tenancy and Property Management
Tenancy applications and property management may require additional personal information. We only collect what is reasonably necessary to provide the relevant service.
Data Security and Retention
We take reasonable steps to protect personal information from misuse, loss and unauthorised access. Records are retained only for as long as required for business, legal and regulatory purposes.
Access and Correction
You may request access to, or correction of, your personal information at any time by contacting SBB using the details below.
Cookies and Website Services
Our website may use cookies, analytics, map services and spam-protection tools, which can collect limited technical information such as IP address and browser type.
Marketing Communications
You may opt out of marketing communications from us at any time.
Privacy Complaints
Privacy concerns or complaints can be submitted to sydney.sbb.admin@gmail.com. We will review all complaints and respond appropriately.
Applicable Framework
Where applicable, this policy has regard to the following legislative framework.
- Privacy Act 1988 (Cth)
- Australian Privacy Principles
- Property and Stock Agents Act 2002 (NSW)
- Property and Stock Agents Regulation 2022 (NSW)
- Residential Tenancies Act 2010 (NSW)
Updates
This Privacy Policy may be updated from time to time to reflect changes in our business practices or legal requirements.
Last Updated: 16 September 2026